Toyota Prius Prime

Plug-in Hybrid Compare
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Official safety data

NHTSA

Complaints 32

Owners have filed 32 complaints with the National Highway Traffic Safety Administration for the 2017 Toyota Prius Prime. 0 mention a fire and 5 a crash.

Electrical system 7 Visibility/wipers 6 Powertrain 4 Engine 4 Brakes 4 Collision avoidance 3

“I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is…”

NHTSA complaint #11705045 · 2017 model year · Electrical system · Dec 2025

“The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years.”

NHTSA complaint #11697127 · 2017 model year · Electrical system · Nov 2025

“Jbl touchscreen 11.6 on Prius prime plugin 2017 has capacitive buttons like FM AM SPEAKER/Audio, and resistive buttons like Volume and Sufio not registering a finger touch or pressure. All other icons on touchscreen work and respond. Bluetooth works but no sound when a text message is read from my…”

NHTSA complaint #11597791 · 2017 model year · Electrical system · Jun 2024

Source: National Highway Traffic Safety Administration — official recalls and owner-filed complaints, shown as reference data, separate from KnownCars community posts. Had one of these problems yourself? Create a free account and post it.