Toyota Prius Prime

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Official safety data

NHTSA

Recalls 6

Show 1 older recall Show fewer recalls
  • Jul 2019 Electronic Stability Control (Esc) 2019, 2020 The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…

    The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system and a loss of braking assist. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."

    Risk Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

    Remedy Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are K1L/K0L. Lexus' numbers for this recall are K2F/KLF.

    Applies to Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles.

    NHTSA campaign 19V544000

Complaints 105

Owners have filed 105 complaints with the National Highway Traffic Safety Administration for the Toyota Prius Prime across model years 2017–2024. 0 mention a fire and 22 a crash.

Electrical system 24 Visibility/wipers 14 Powertrain 13 Brakes 12 Other 10 Speed control 8

“On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred…”

NHTSA complaint #11723385 · 2018 model year · Powertrain · Mar 2026

“Odometer Fraud. The contact purchased a 2021 Toyota Prius Prime. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 73,000. It was later discovered upon checking the vehicle history…”

NHTSA complaint #11723068 · 2021 model year · Electrical system · Mar 2026

“I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is…”

NHTSA complaint #11705045 · 2017 model year · Electrical system · Dec 2025

Source: National Highway Traffic Safety Administration — official recalls and owner-filed complaints, shown as reference data, separate from KnownCars community posts. Had one of these problems yourself? Create a free account and post it.