Polestar Polestar 3

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Official safety data

NHTSA

Recalls 6

Show 1 older recall Show fewer recalls
  • Dec 2024 Electrical System 2025 Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).

    Risk A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

    Remedy Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.

    Applies to Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles.

    NHTSA campaign 24V940000

Complaints 78

Owners have filed 78 complaints with the National Highway Traffic Safety Administration for the 2025 Polestar Polestar 3. 0 mention a fire and 4 a crash.

Electrical system 49 Collision avoidance 10 Fuel/propulsion system 10 Backup safety 8 Other 7 Powertrain 6

“Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver…”

NHTSA complaint #11744550 · 2025 model year · Electrical system · Jun 2026

“On [XXX], while driving, the car issued a warning that stated, “driving performance reduced. Book a service” and an icon of a turtle. Then on [XXX], while driving on [XXX], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently.…”

NHTSA complaint #11730450 · 2025 model year · Speed control · Apr 2026

“Failed to schedule recall RP1063 repair with dealer Boston Polestar (617) 925-7300 for my Polestar 3. I contacted Boston Polestar several times to schedule the recall RP1063 repair, but I was unable to get an appointment. The call operator redirected me to the Polestar service department, which was…”

NHTSA complaint #11725801 · 2025 model year · Electrical system · Mar 2026

Source: National Highway Traffic Safety Administration — official recalls and owner-filed complaints, shown as reference data, separate from KnownCars community posts. Had one of these problems yourself? Create a free account and post it.