Kia EV9

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Official safety data

NHTSA

Recalls 9

Show 4 older recalls Show fewer recalls
  • Sep 2024 Parking Brake 2024 A software error may cause the remote smart parking assist feature, which allows the operator to remotely move the vehicle, to miscalculate stopping distances.

    Risk A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash.

    Remedy Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.

    Applies to Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles.

    NHTSA campaign 24V693000

  • Jun 2024 Structure 2024 The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In…

    The headliner may not adequately protect passengers from impact in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."

    Risk A headliner with inadequate impact protection increases the risk of injury during a crash.

    Remedy Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.

    Applies to Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles.

    NHTSA campaign 24V400000

  • May 2024 Seat Belts 2024 The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as…

    The front passenger seat belt retractor cover may not be secured properly, which can cause the front passenger seat belt automatic locking retractor (ALR) and emergency locking retractor (ELR) to not operate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."

    Risk A seat belt retractor that does not operate as intended increases the risk of injury in a crash.

    Remedy Dealers will replace the front passenger seat belt assembly, free of charge. Owner notification letters were mailed June 5, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC312.

    Applies to Kia America, Inc. (Kia) is recalling certain 2024 EV9 vehicles.

    NHTSA campaign 24V338000

  • Apr 2024 Power Train 2024 The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.

    Risk A loss of drive power or differential lock up can increase the risk of a crash.

    Remedy Dealers will replace the gear drive unit, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC308.

    Applies to Kia America, Inc. (Kia) is recalling certain 2023 Niro EV and 2024 EV9 vehicles.

    NHTSA campaign 24V271000

Complaints 217

Owners have filed 217 complaints with the National Highway Traffic Safety Administration for the Kia EV9 across model years 2024–2025. 2 mention a fire and 1 a crash.

Electrical system 105 Other 39 Collision avoidance 24 Suspension 22 Lane Departure 20 Speed control 17

“The infotainment screen, including backup camera views, randomly glitches and then goes completely dark with no ability to view anything on the screen. The screen has been reset and software reloaded, but the glitch continues. Next, the screen was replaced but the glitch continues. This has been…”

NHTSA complaint #11754793 · 2025 model year · Electrical system · Aug 2026

“We were driving in the middle lane, going straight approximately 25 MPH. The car lurched and almost flipped. We were able to pull over, the wheel was no longer spinning with the car and the tie rod snapped at a weld point. We could have been killed had we been going faster. My son was thankfully…”

NHTSA complaint #11740875 · 2024 model year · Suspension · May 2026

“[XXX] Message says warning "check ev system". they then sent a letter saying it had to go to the dealer, or the car would need A tow potentially. I can't get an appointment as they are way too busy to do anything other than tell me they will get back to me, repeatedly stating they will do so in one…”

NHTSA complaint #11720691 · 2024 model year · Powertrain · Feb 2026

Source: National Highway Traffic Safety Administration — official recalls and owner-filed complaints, shown as reference data, separate from KnownCars community posts. Had one of these problems yourself? Create a free account and post it.