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Risk A vehicle fire increases the risk of injury.
Remedy Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
Applies to Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles.
NHTSA campaign 24V538000
Source: National Highway Traffic Safety Administration — official recalls and owner-filed complaints, shown as reference data, separate from KnownCars community posts. Had one of these problems yourself? Create a free account and post it.